Assistant Manager

Noori – Ann Arbor, MI (09/2022 – 09/2024)

• - Managed customer relations and handled customer inquiries through an online platform, ensuring timely responses and high satisfaction.
  
  
• - Assisted in the maintenance and update of the company's website, ensuring an up-to-date and user-friendly experience for customers.
  
  
• - Supported day-to-day operations, including staff management, inventory control, and overseeing online order processing.
  
  
• - Utilized online tools and platforms to streamline customer service operations and improve overall efficiency.
  
  
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Web Development Tutor

University of Michigan – Ann Arbor, MI (09/2022 – 09/2024)

• - Taught web development concepts (HTML, CSS, JavaScript) to students, helping them build and deploy personal websites.
  
  
• - Developed personalized lesson plans and provided one-on-one support to troubleshoot coding issues.
  
  
• - Introduced version control using Git/GitHub and guided students in creating responsive, interactive web pages.
  
  
• - Facilitated group coding sessions and fostered peer-to-peer learning.